IpNX recruiting Telecom Outside Plant Maintenance Technician in Abuja

ipNX is one of Nigeria's fastest-growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.

We are recruiting to fill the position below:

Job Title: Telecom Outside Plant Maintenance Technician

Location: Abuja (FCT)
Employment Type: Full-time

Description

  • The Maintenance Quality Control Supervisor oversees maintenance of ipNX fiber optic & civil work activities on the outside plant network.
  • The OSP Supervisor will be involved in the day-to-day maintenance and management of the outside plant, taking into consideration Customer and Local Authority organizations in the maintenance of the fiber outside plant.
  • The role is expected to involve a significant element of on-site attendance.

Responsibilities
Corporate Customers:

  • Restore service failures within 3 hours of its occurrence.
  • Implementation and integration of new projects and ensure all open incident tickets are closed within this time-frame.

Retail Customers:

  • Restore service failures within 8 hours of its occurrence.

Field to base Communication:

  • Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to resolve customer service incidents.
  • Proactively drive MSPs to identify, plan, and execute preventive maintenance action on the fiber network.
  • Enforce active engagement of construction works (road and real estate) by MSPs to mitigate damage to ipNX fiber infrastructure.
  • Enforce active monitoring of trenching activities by other PTOs along our fiber route.
  • Audit and collate information for the fiber wire-line network. Prepare and submit the as-maintained documents after every network activity.
  • Provide network data for processing change request approvals.
  • Provide monthly cabinet utilization report.
  • Ensure weekly support status reports are done and submitted timely for review.
  • Submit as-is fiber break-fix report per ticket.
  • Submit monthly cabinet utilization report.
  • Submit out-of-scope BOM and supporting documents for PO approvals.
  • Assessment, Acceptance test, and Hand-over Documentation from project deployment team and MSPs which includes, Installation of Poles, Hand-Hole and duct calibration.

Qualifications

  • University Degree in Telecoms, Engineering, or Applied Sciences.
  • Proven track records of maintenance and management of metro and/or long-distance fiber optic infrastructure.
  • Sound knowledge of telecom industry best practices, norms, and technical requirements with regard to fiber & civil work maintenance.
  • FTTx and/or P2P fiber deployment and maintenance experience are distinct advantages i.e. fiber termination using fusion splice machines, testing & analyzing fiber links with OTDR and Light Source/Power Meters (LSPM), identifying fiber cores with VFLs.
  • Capable of understanding fiber network architectures, designs & splice plans.
  • An inherent culture of documenting concise and accurate “As-Is” status of network elements and splice configuration, in a consistent manner.

Application Closing Date
30th August, 2024.

How to Apply
 Interested and qualified candidates should click this link to apply online:https://tinyurl.com/5n8tbka6

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