Standard Bank recruiting Regional Business Administration Officer

Regional Administration Officer Standard Bank - Abuja

Job Purpose

Provide a professional and quality work in respect of general operational administration of the bank.

Key Responsibilities/Accountabilities

Key Responsibilities

Manage the General Office Administration in the Region

• Organizes and carries out maintenance duties to ensure the general upkeep and maintenance of the Regional Office.
• Supervises and coordinates the Regional Support staff
• Ensure arrangements are made for dealing with emergencies which may occur outside of normal work hours.
• Ensure there is high quality and timely administrative services to ensure the smooth running of operations are delivered across the region.
• Assists in operational manual procedures and ensures that there are adequate systems for monitoring compliance to these
• Ensure that all resources in given space (financial and material) allocated are managed and accounted for.
• Resolve other processes such as signage, CCTV and security, etc
• Ensure routine inspection of the Regional Office’s premises and operations
• Ensure the Head office receives timely and effective advice on administration related issues, including;

• Plumbing and Electrical maintenance and repairs
• Maintenance and repair of window and door furniture and fittings
• Daily Generator Maintenance and Diesel Supervision etc
• Space Management Painting

Efficient Vendor and Supplier Management

• Negotiate with contractors/vendors to ensure best value for money.
• Monitor vendors’ activities to ensure that services are provided within the specified service levels
• Process payment for services quickly and efficiently.
• Ensure effective customer relationship management with colleagues and vendors

Manages Fleet in the Region

• Arrange official domestic and Inter-city transportation for visitors, which include Pick-up and drop off for certain staff visits and advise other staff on safe transport measures within the state.

• Ensure maximum availability of fleet and plant for operational teams.
• Ensure that Admin drivers receive adequate instruction/supervision and training for them to carry out their duties competently and safely.
• Ensure that accidents/incidents involving team members are reported and investigated

Supervises mail room officers and couriers
Maintains and manages store in the location

External & Internal Relationships

Wealth Business and EXCOs; Heads of Departments and BUs

Nature of relationship: Provide and receive a service
Sphere of influence: Limited to their department only
Description or examples: Maintain close contact with all internal stakeholders within the Wealth sectors

GRES and Procurement BU heads in Stanbic IBTC

Nature of relationship: Provide a service to them
Sphere of influence: Impact the whole Group
Description or examples: Service rendering in administrative functions in accordance with laid down process

Vendors

Nature of relationship: Manage the relationship
Description or examples: Ensures quality in service delivery

Preferred Qualification and Experience

• First Degree in any Field of Study – Economics, Engineering, Architecture, Management and Accounting etc

• Master Degree in any Field of Study

• ISO 2007 Certification, General knowledge of Nigerian pension and banking markets, HSE certification, SAP super user as well as the regulatory and corporate governance frameworks; General Financial/Accounting knowledge

Experience required

• Procurement (Supplier Relationship Management)

• Up to 2 years of Procurement, Sourcing, Supplier Relationship Management experience

• Real Estate Management (Building Project Management and Facility Management)

• Up to 2 years of Corporate Real Estate, Engineering, Building Project Management, Facility management experience

• Support Services (Business Support)

Knowledge/Technical Skills/Expertise

• Business Administration Skills

Competency Description: The ability to coordinate multiple adminstrative activities in to enable the efficient operations of a department.

• Data Management

Competency Description: The ability to effectively and efficiently manage business related data in an accurate manner, through the application of various technologies Proficiency Level: ADVANCED - Mastered the concept, able to act independently, provides guidance and training to others

• Written Communication

Competency Description: Ability to express ideas by means of clear and effective writing, in order to support professional communication internally within the Bank and externally.

• Office Logistics

Competency Description: The ability to plan office space and engage with the relevant functions to make changes to floorplans or equipment. Proficiency Level: BASIC - Applies elementary concepts to develop activities under supervision
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