Airport Manager vacancy at Lagos Office in Etihad Airways

hanks for taking the first step towards a fresh and innovative new career with Etihad Airways, the national airline of the United Arab Emirates.

We pride ourselves on doing things differently at Etihad but always with the utmost emphasis on safety. It’s why we have developed a global network of 60 world-class destinations in just six years and were awarded the title of World’s Leading Airline at the end of 2009. 

To make sure we stay at the top, we need the world’s leading talent. So if you are the sort of person who thrives on winning, cares about detail and has a passionate can-do attitude to customers and colleagues, these pages could offer you the exciting and inspiring career choice you are searching for
Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.
 
Job Title: Airport Manager - Lagos
Location: Lagos
Department: Airport Operations
 
Job Description
To manage the airport operation on a day-to-day basis ensuring that service delivery conforms to regulatory, operational, safety and customer service standards within a cost effective environment. To liaise with airport authorities, government agencies and third party service providers ensuring that Etihad Airways ground handling requirements and customer service standards are met at all times. To manage and lead the guest services team to achieve agreed business plan objectives.
 
Requirements
Qualification & Experience:
  • Degree level education is preferred or relevant industry experience, with a demonstrable sound knowledge of airport operations and customer service preferably gained in 5-7 years working experience with an airline or ground handling agency ideally with 2-3 years management experience.
Training & Knowledge:
  • Strong written and verbal English language
  • Computer literate
  • Function specific licenses for tasks performed, where required e.g. load control
 
Responsibilities
You will be responsible to -  
  • Manage the performance at the outstation, owning and managing relationships with relevant internal and external parties.
  • Ensure local resources are utilized in such a manner that maximum revenue and productivity can be achieved within given constraints.
  • Ensure that all airport activities are delivered safely and securely in compliance with Etihad corporate, local and CAR OPS regulatory standards.
  • Establish and manage Service Level Agreements with Ground Handling Agencies.
  • Responsible for the delivery and maintenance of Emergency Response and Business Continuity plans.
  • Prepare and manage the annual station budget exercising cost-control measures, ensuring that opportunities to optimize airport revenues and reduce costs are identified and delivered.
  • Ensure the Performance Management of all team members is carried out in accordance with the Etihad Airways values.
  • Ensure that all ground services business is delivered in accordance with the Etihad values.
  • Responsible for the development of delay, disruption and diversion plans.
  • Other ad hoc duties as detailed by the business as and when required

. To apply for this vacant position visit the link below
http://ig1.i-grasp.com/fe/tpl_etihad01.asp?s=FoQnTYvIgXJoLlXgd&jobid=75534,4654129823&key=49740095&c=231495129945&pagestamp=secoersryboqwarket

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