Halogen Security Company Limited recruiting i-TAC Support Engineer for a clients

Job Openings at Halogen Security Company Limited
Halogen Security Company Limited is the number one provider of professional Security Solutions in West Africa, currently transforming into an integrated global specialist end to end Risk management & security solutions group by offering strategic protection solutions and safety in our changing and open world. We are therefore attracting the best, bold, energetic and globally aware talents to drive our new subsidiaries and strategic business units to focused market segments.
Job Description

Halogen Security Company is seeking to recruit a i-TAC Support Engineer for a client in the IT industry.
Provide first level off-site technical support for all services: Voice, Data connectivity, Internet services, Wimax services etc.
To consistently provide a high level of excellent customer service and support, ensuring customer satisfaction.
Hands-on experience on Incident Management (First Call Resolution)
Prompt Response to inbound calls and emails.
Follow up on unresolved complaint/ open tickets to closure.
Timely Escalation/feedback to relevant units.
Preparing Technical Reports.
Job Requirements

B.Sc/B.Eng Computer Science/Computer Engineering /Electrical-Electronics Engineering (2.2/Upper Credit at minimum).
CCNA, CCNP (Desired)
Strong telecommunications, IP design skills, & in-depth knowledge of IP Network.
Excellent business communication skills both verbal and written.

Method of Application
Applicants should send their CV to: resourcing@halogensecurity.com

with "the job title as the subject to the mail

For enquiries: kindly call: 09090328028

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